Refund Policy

Last updated: September 18, 2026

30-day money-back guarantee

LogicVanta is operated by Summit Commerce Group, LLC. If LogicVanta isn't right for you, you can request a full refund within 30 days of your order date — for any reason, including simply changing your mind.

How to request a refund

Payments for LogicVanta are processed by our reseller and Merchant of Record, Paddle.com, which also handles refunds and returns.

• Go to paddle.net, enter the email address used at checkout, and open your order to request a refund; or
• email us at summitcommercebiz@gmail.com with your order email and we will arrange it with Paddle for you.

Approved refunds are returned to your original payment method. Timing depends on your bank or card issuer, typically within 5–10 business days.

Renewals and cancellation

Subscriptions renew automatically until you cancel. You can cancel any time from Settings or through Paddle, and you keep access until the end of the period you have already paid for. Cancelling stops future charges; it does not by itself issue a refund, so request a refund as described above if you are within the 30-day window.

Renewal charges outside 30 days

If a renewal charge catches you by surprise, contact us — we review these case by case and will generally refund a recent, unused renewal.

More information

Paddle's own refund policy and buyer terms also apply to your purchase. See our Terms & Conditions and Privacy Notice.